It’s ok to be scared. There is a prevailing sentiment out there that fear is a sign of weakness, but the truth is, fear can be a productive thing. Understanding our fears and engaging with them is the healthy way to move forward. Cancerland taught me a lot about fear: about my own, which was abject and all-consuming at first; …
‘Why’ beats ‘what’
How are you doing? I’m still not dead yet. But that doesn’t tell you anything useful about how I’m doing – I might be scaling mountains at the weekend; I might be bed-bound and miserable. ‘Not dead yet’ doesn’t tell you much – just like a company’s revenue, margin and active users don’t reveal all that much about how they’re …
Design Thinking: the Baby vs. the Bathwater
There’s a lot of talk around here lately about ‘the Death of Design Thinking’ as IDEO goes through a massive round of layoffs and restructuring. “Is Design Thinking dead?” everyone is asking, and for a lot of people the answer seems to be an enthusiastic YES. But there is a big difference between Design Thinking(TM), a specific service offered and …
Cake or Death
Can we all agree that how we experience the world is important? So why do so many businesses still see experience design as an optional extra? This has come across my desk often enough this week for me to feel a need to post about it. Too many designers are still fighting for the right to do the jobs they …
Messy relationships [living with AI]
Artificial Intelligence is all over the news these days, and now even the Big Boys are talking about how important it is to consider the social impact. Obviously I agree, but I think there’s still a big fat chunk of that impact that nobody’s really considering yet. Back in April, I helped facilitate a couple of workshops at the Royal …
Inadvertent dinosaurs [post 49/100]
[NB: The blogging hiaitus is still on – due to a few personal matters, I’ve needed to reduce my areas of focus. I plan to pick it up after the summer holidays and finish these 100 posts I so recklessly allowed myself to get muscled into all those months ago. In the meantime, this post demanded to be written, so …
The baby and the bathwater [post 46/100]
Another reader-suggested topic today… Here’s the question as it came in: “how is the art of ad making getting disrupted by the ‘skip this ad’ on YouTube – i.e. what message can you get across in 5 seconds to make people watch 30s?” I know I come down on advertising rather often and rather hard. But while it’s true that …
Conversing with ghosts [post 45/100]
Maybe I’m a little old-fashioned sometimes. A friend who’s got teenage daughters tells me that these days it’s considered ok (by some) to carry on a conversation while fiddling with one’s mobile. This still is definitely not ok in my circles, and no matter how much I apologise I always feel terrible when something comes up that I feel I …
An idol by any other name… [post 43/100]
The rationalists have been gaining ground rapidly over the past couple of decades. Atheism is, increasingly, equated with intellectualism*. At the same time (and probably not unrelated) we are surrounded by and immersed in technology more than ever, and more every day. We are urged and encouraged to believe in the progress of science and technology as the route to …
False adversaries and other obstacles [post 40/100]
“The problem is, everybody’s trying to be viewer-centric. And that’s just not going to work.” Last night at a MIPTV, someone said this to me. I managed (I think) to disguise my shock and hear him out. He’s not a bad guy, and he certainly doesn’t think that audiences are unimportant. But this statement comes from what I have discovered …