Strategist, Speaker, Designer, Instigator

Tag Archives: startups

Introducing Superventions

Over the past several years, I’ve been engaged with the startup community on a bunch of levels – mentor, interim C suite, sounding board, product/experience/design consultant. At the same time I’ve been honing and documenting the Superhuman toolkit, which contains frameworks for addressing a range of issues that most (if not all) businesses face at… Continue Reading

Sharing, shmaring [part 2/2]

In my last post, I went on about how the ’sharing economy’ is a misnomer that distracts from what’s really going on. This time, I’m going to talk about the impact that distraction can have. Businesses that enable peer-to-peer commerce can have a huge positive impact, as I wrote last time. They enable people to… Continue Reading

Sharing, shmaring [part 1/2]

Happy New Year, people. I’ve got a backlog of partially-written pieces from 2015 that I plan to foist upon you in the coming months, on a somewhat more realistic schedule than the long-abandoned ‘100 posts in 100 days’. They’re likely to be mostly long reads, so settle in and make yourself comfortable. —— I’m generally… Continue Reading

Bring on the noise [post 44/100]

How many questions a day is the average human prepared to answer? When I was in school, days when we were asked loads of questions were scary – they were exam days, or worse, pop quiz days. Most questions were asked person to person, and were related to events that were shared between those people… Continue Reading

Uber: another side to the story (part 2) [post 24/100]

Yesterday I started a post about what lies under the usual Uber arguments. Today it continues… 4. Uber shows you (the gaps in) the local market In London, UberEx is almost always a better experience than the local minicab company. Having spoken to loads of Uber drivers, I now know that the best of them… Continue Reading

Uber: another side to the story (part 1) [post 23/100]

I can’t seem to get away from Uber lately – if it’s not another article on its disruptive genius or its double-digit-billions valuation, it’s another article about its equally disruptive misogyny. While both of these are valid discussions, I think there’s more to the picture than I see in a lot of the stories about… Continue Reading

Arbitrary targets, arbitrary decisions [GIGO is alive and well]

Yesterday I read an article in the New York Times about goal-oriented behaviour and its pros and cons in marathon running and personal finance. It’s a good piece. But this line, toward the end, really grabbed me: “Goals can be useful when they motivate us to perform better, but they’re harmful when focusing on arbitrary targets leads to… Continue Reading