Remember the old days of design for mobile? I mean before the iPhone, when all we had were dumbphones and WAP? That was a gigantic pain in the arse. Screens were tiny, data connections were slow, touch screens were nonexistent. We had to very carefully select which portions of a web site we’d offer in the WAP version – if …
Literature & the value of values [post 34/100]
I spend rather a lot of money on Amazon, as do an enormous number of people. But for the last year and a bit I’ve been trying not to spend as much money there on books. There is no doubt that Amazon offers supreme convenience, and thanks to my travel schedule and a healthy dose of laziness, that has a …
Square pegs, dodecahedral holes (part 2) [post 32/100]
Yesterday I wrote about the idea that we might be able to change the way we think about employment – building roles that suit people’s skills, rather than forcing them into boxes that might not be the right shape for them. That came out of a chat I had last week with David Nordfors, the mastermind behind i4j. We talked …
Unauthorised Agents, continued [post 30/100]
Yesterday I posted about a pretty awful experience that I, and everyone in my address book, have just experienced at the hands of RareBridge. As I wrote at the end of that post, I emailed the CEO, Simon Gregory, to let him know what I thought of his activity. Later last night, I received a reply. He apologised “for any …
Good help is hard to find [post 26/100]
In 2009, Air France suffered the deadliest crash in its history. The short story is that due to a fairly common sensor failure, the autopilot disengaged. Pilots then made a series of questionable decisions that ultimately led to the crash. So, who’s at fault, was the question? Should it be blamed on the human pilots or the technology that failed? …
Waste not, want not (the mystery of the design-resistant startup) [post 25/100]
One of the students in the session I taught on Wednesday night – a super-bright 21 year old working for a startup – said he’s grown frustrated with the attitudes in the startup community, which always seem to demand a quite narrow “value proposition” defined more in business terms than in human terms. I’ve noticed this too of course, and …
Uber: another side to the story (part 2) [post 24/100]
Yesterday I started a post about what lies under the usual Uber arguments. Today it continues… 4. Uber shows you (the gaps in) the local market In London, UberEx is almost always a better experience than the local minicab company. Having spoken to loads of Uber drivers, I now know that the best of them are refugees from the minicab …
Uber: another side to the story (part 1) [post 23/100]
I can’t seem to get away from Uber lately – if it’s not another article on its disruptive genius or its double-digit-billions valuation, it’s another article about its equally disruptive misogyny. While both of these are valid discussions, I think there’s more to the picture than I see in a lot of the stories about the former (I’m not arguing …
My Tivo is trying to make me gay* [post 20/100]
I’d like to revisit the topics of personalisation and etiquette in digital services. Over the last 2 days I’ve posted a couple of things about beacons, their potential and also their pitfalls, and I’ve had some feedback across a range of channels that tells me further discussion is warranted about opting in and preferences and user control and all those …