It’s ok to be scared. There is a prevailing sentiment out there that fear is a sign of weakness, but the truth is, fear can be a productive thing. Understanding our fears and engaging with them is the healthy way to move forward. Cancerland taught me a lot about fear: about my own, which was abject and all-consuming at first; …
Design Thinking: the Baby vs. the Bathwater
There’s a lot of talk around here lately about ‘the Death of Design Thinking’ as IDEO goes through a massive round of layoffs and restructuring. “Is Design Thinking dead?” everyone is asking, and for a lot of people the answer seems to be an enthusiastic YES. But there is a big difference between Design Thinking(TM), a specific service offered and …
What’s the point?
Articulate your purpose. Sounds obvious, right? Every business I’ve ever worked with has struggled with this on some level. Sometimes it amounted to not much more than a communication hiccup, but in most cases it ended up having deep impact on the company in some way, whether that was in customer trust, talent, time to market or lost revenue. Large …