From Abstraction to Action [first of 100 posts in 100 days]

By way of, ahem, encouragement, the lovely Alexandra Deschamps-Sonsino last week challenged/shamed me into writing 100 posts in 100 days. This is 1/100. Fortunately I already had something partly written. It’s occurred to me that a lot of thought, discussion and debate goes into the talks I give (I pretty much never do the same talk twice), and yet I almost …

Arbitrary targets, arbitrary decisions [GIGO is alive and well]

Yesterday I read an article in the New York Times about goal-oriented behaviour and its pros and cons in marathon running and personal finance. It’s a good piece. But this line, toward the end, really grabbed me: “Goals can be useful when they motivate us to perform better, but they’re harmful when focusing on arbitrary targets leads to arbitrary decisions.” Does that seem …

Singularity, Schmingularity

There are those who insist that by 2045 we will have  achieved the Singularity: Artificial Intelligence will have surpassed our own. This may be the case, but then again it may not be. In the 1960s there were those who thought they could crack AI in one summer. What’s interesting about the AI debate is… well, a lot. But one …

Signal emerging

It’s amazing what a few days of near-offline-ness can do. Since the 21st of December, I’ve ignored Twitter entirely, spent very little time on other social networks (maybe 60 minutes in 2 weeks), and engaged in only the bare minimum of emailing. I’ve also thought and conversed very little about matters digital, giving preference instead to longish periods of stillness …

All change, please

The end of an era After 4+ years of working, playing and generally wallowing in the digital world with some of the most brilliant people I’ve ever met, my time at Fjord has come to an end. I’m proud of all I was able to be a part of – countless client engagements, launching the strategy/business design practice, redesigning the …

People are people (and data is data)

[Update: NB: this post only addresses one side of big data – the more commercial one – and doesn’t touch on the enormous wealth of other applications of huge data sets (environmental, medical, etc.). I’ll try to cover those in another post soon.] There’s been an enormous amount of talk across the whole of the business world about Big Data. …

The myth of productivity

Pretty much as long as there have been ways for people to interact online, there have been articles written about how that kind of thing is killing productivity. Email and MUD/ MUSHes were killing productivity when I was at University, then Email and the Web and IMing were killing it at work in the 90s. Lots of employers went to …

The hero with a thousand faces (thanks, Joe Campbell)

[I’ve recently been re-reading some of the work of my hero Joseph Campbell, which inspired my talk on Monday at Next Service Design in Berlin, which you can watch here. Below is (more or less) what I talked about…] What is the soundtrack to your life? Even if you don’t have an answer, you understand the question – because every …

The heart of the system

I spend a fair amount of time at events and in meetings where people talk about innovation – theirs and others – and try to uncover new ideas for business and technology. One of the questions that’s asked rather a lot is, “Where do the best ideas come from?” There’s a preconceived notion, it seems, that these things come as …

Blinded by the light

This is the less selfish post that accompanies my previous one… and in many ways, the more important of the two. As I mentioned, I spoke at both Picnic and MEX last week. As a result, I came home with a head jam-packed full of awesome, and am only just now able to start sifting through the highlights. The overarching …