Strategist, Speaker, Designer, Instigator

Tag Archives: system thinking

Introducing Superventions

Over the past several years, I’ve been engaged with the startup community on a bunch of levels – mentor, interim C suite, sounding board, product/experience/design consultant. At the same time I’ve been honing and documenting the Superhuman toolkit, which contains frameworks for addressing a range of issues that most (if not all) businesses face at… Continue Reading

Below the Surface [Picnic, Rio de Janiero]

The prioritization of growth above all else, coupled with the belief that technology can (or even should) solve all our problems, has led us to some pretty unsustainable places – individually, socially, economically and politically. Taking a bit of time and digging deeper to understand the less obvious patterns and movements at work in our… Continue Reading

Sharing, shmaring [part 2/2]

In my last post, I went on about how the ’sharing economy’ is a misnomer that distracts from what’s really going on. This time, I’m going to talk about the impact that distraction can have. Businesses that enable peer-to-peer commerce can have a huge positive impact, as I wrote last time. They enable people to… Continue Reading

Sharing, shmaring [part 1/2]

Happy New Year, people. I’ve got a backlog of partially-written pieces from 2015 that I plan to foist upon you in the coming months, on a somewhat more realistic schedule than the long-abandoned ‘100 posts in 100 days’. They’re likely to be mostly long reads, so settle in and make yourself comfortable. —— I’m generally… Continue Reading

Little mysteries [post 47/100]

This morning I updated my iPhone to the latest version of iOS. About an hour later, I left for the airport. My phone was in my jacket pocket, as usual. My headphones were in and I was listening to music on Spotify, as usual. Only this time everything got a bit weird. First, the music… Continue Reading

The baby and the bathwater [post 46/100]

Another reader-suggested topic today… Here’s the question as it came in: “how is the art of ad making getting disrupted by the ‘skip this ad’ on YouTube – i.e. what message can you get across in 5 seconds to make people watch 30s?” I know I come down on advertising rather often and rather hard.… Continue Reading

Conversing with ghosts [post 45/100]

Maybe I’m a little old-fashioned sometimes. A friend who’s got teenage daughters tells me that these days it’s considered ok (by some) to carry on a conversation while fiddling with one’s mobile. This still is definitely not ok in my circles, and no matter how much I apologise I always feel terrible when something comes… Continue Reading

Bring on the noise [post 44/100]

How many questions a day is the average human prepared to answer? When I was in school, days when we were asked loads of questions were scary – they were exam days, or worse, pop quiz days. Most questions were asked person to person, and were related to events that were shared between those people… Continue Reading